✦ LEGAL ✦
Legal Documents
This Privacy Policy explains how JMK Maharani Pvt. Ltd. collects, uses, and protects your personal information when you use our website and services. By using our site, you agree to the terms in this policy.
1. Information We Collect
PERSONAL INFORMATION
- Name, email address, phone number and delivery address when you create an account or place an order
- Payment information (processed securely by our payment partners — we do not store card details)
- Date of birth and gender (optional, for personalisation)
USAGE INFORMATION
- Pages you visit, products you view, items added to cart or wishlist
- Device type, browser, IP address, and location (city/state level only)
- Search queries on our website
2. How We Use Your Information
- To process and fulfil your orders and send order confirmations
- To send shipping updates and delivery notifications via SMS/WhatsApp/email
- To personalise your shopping experience and show relevant products
- To send promotional offers and new collection announcements (with your consent)
- To improve our website, products and customer service
- To prevent fraud and ensure platform security
3. Information Sharing
We do not sell, rent or trade your personal information to third parties. We only share your information with:
- Courier Partners: Name, phone, address for delivery purposes (Delhivery, BlueDart, Ekart)
- Payment Processors: Razorpay, Paytm for secure payment processing
- Analytics Tools: Google Analytics (anonymised usage data only)
4. Data Security
We use SSL encryption for all data transmission on our website. Your payment information is processed by PCI-DSS compliant payment gateways. We store passwords in hashed, encrypted form and regularly audit our security practices.
5. Your Rights
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from marketing communications at any time
6. Cookies
We use cookies to remember your session, preferences, and cart. You can disable cookies in your browser settings, though this may affect site functionality. See our Cookie Policy for details.
7. Contact Us
For privacy-related queries, email us at privacy@jmkmaharani.com or write to: JMK Maharani Pvt. Ltd., Green Park, New Delhi – 110016.
These Terms of Service govern your use of the JMK Maharani website and services. By accessing or using our platform, you agree to be bound by these terms.
1. Eligibility
You must be at least 18 years of age to use our services. By using our website, you confirm that you are 18 or older. Purchases made on behalf of minors must be made by a parent or guardian.
2. Account Registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate and current information during registration
- One person may maintain only one account
- We reserve the right to suspend or terminate accounts that violate our terms
3. Orders and Payment
- All orders are subject to product availability and acceptance by JMK Maharani
- Prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
- We reserve the right to cancel orders in case of pricing errors, fraud, or unavailability
- For COD orders, payment is due at the time of delivery
4. Products and Descriptions
We make every effort to display product colours and descriptions accurately. Due to monitor calibrations, actual colours may vary slightly. Handcrafted items may have minor variations as each piece is unique — this is a feature, not a defect.
5. Intellectual Property
All content on this website — including text, images, logos, product designs, and brand identity — is the intellectual property of JMK Maharani Pvt. Ltd. You may not reproduce, distribute or use our content without written permission.
6. Liability
JMK Maharani is not liable for delays caused by courier partners, force majeure events, or circumstances beyond our control. Our maximum liability is limited to the value of the product purchased.
7. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
8. Changes
We may update these Terms periodically. Continued use of our platform after changes constitutes acceptance of the updated Terms.